Privacy Policy

1. INTRODUCTION

This Privacy Policy describes how Soulhaven Holistic Lifestyles, LLC, doing business as Soulhaven ("Company," "we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit the website located at radiantceomasterclass.com (the "Site"), register for our masterclass or events, or otherwise interact with our services (collectively, the "Service").

By using the Site or Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Service.

2. INFORMATION WE COLLECT

We collect the following categories of information:

Information You Provide Directly

Contact Information: Name, email address, and (if you opt in) mobile phone number

Registration Data: Information you provide when registering for the masterclass or other events

Communications: Content of emails, messages, comments, questions, and other communications you send us or share during live events

Survey Responses: Information you voluntarily submit in surveys or feedback forms
Paid Event Information: Mailing address, emergency contact, dietary or accessibility needs you choose to share, and photos or video taken at events.

Information Collected Automatically

Device and Usage Data: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and other analytics data

Cookies and Tracking Technologies: Data collected via cookies, web beacons, pixels (including the Meta Pixel), and similar technologies

Event Participation Data: Attendance records, engagement metrics, chat messages, poll responses, and other data generated during live events

Information From Third Parties

Advertising Partners: Data from Meta (Facebook/Instagram) and other advertising platforms, including whether you clicked an ad or engaged with our content

Service Providers: Information from our email marketing platform, SMS platform, analytics providers, and event hosting platform (Zoom)

3. HOW WE USE YOUR INFORMATION

We use your information to:

Deliver the Service, including sending event access details, reminders, and follow-ups

Communicate with you about the masterclass, related offerings, and other content

Send marketing communications about our products, services, and events (with your consent where required)

Process and respond to your inquiries, requests, and feedback

Analyze usage patterns and improve the Site and Service

Personalize your experience

Detect, prevent, and address technical issues, fraud, or misuse

Comply with legal obligations

Enforce our Terms and Conditions
Provide event logistics and certificates, and, with your consent, use event photos and testimonials in our marketing as described in our Event Terms

4. HOW WE SHARE YOUR INFORMATION

We may share your information with the following categories of recipients:

Service Providers

We work with trusted third-party service providers that help us operate the Service, including but not limited to:

GoHighLevel (GHL): CRM, email marketing, and marketing automation

Zoom: Live video event hosting

Meta (Facebook/Instagram): Advertising and analytics via the Meta Pixel

Google: Website analytics and advertising

SMS Platform Provider: Text message delivery for event reminders (if you opt in)

Email Service Provider: Delivery of transactional and marketing emails

Payment Processors: When you purchase an event or program, our payment processor handles your payment details. We do not store your full card number.

These service providers are contractually required to protect your information and use it only for the purposes we specify.

Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government requests).

Business Transfers

If Soulhaven Holistic Lifestyles, LLC, doing business as Soulhaven is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

With Your Consent

We may share your information for other purposes with your explicit consent.

We do not sell your personal information to third parties.

5. COOKIES AND TRACKING TECHNOLOGIES

The Site uses cookies and similar tracking technologies to enhance your experience and collect information about how you interact with the Site.

Types of Cookies We Use

Essential Cookies: Required for the Site to function properly

Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics)

Marketing Cookies: Used to deliver relevant advertising and measure ad performance (e.g., Meta Pixel)

Functionality Cookies: Remember your preferences and personalize your experience

Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that blocking or deleting cookies may affect Site functionality.

For more information about the Meta Pixel and to manage your ad preferences, visit Meta's privacy settings.

6. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the following rights regarding your personal information:

General Rights

Access: Request a copy of the personal information we hold about you

Correction: Request that we correct inaccurate or incomplete information

Deletion: Request that we delete your personal information, subject to certain exceptions

Opt-Out of Marketing: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or replying STOP to text messages

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, disclose, and sell

The right to request deletion of your personal information

The right to correct inaccurate personal information

The right to opt out of the sale or sharing of personal information (we do not sell personal information)

The right to limit the use of sensitive personal information

The right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected]

European Residents (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

The right to access your personal data

The right to rectify inaccurate data

The right to erasure ("right to be forgotten")

The right to restrict processing

The right to data portability

The right to object to processing

The right to withdraw consent at any time

The right to lodge a complaint with a supervisory authority

The legal bases for processing your personal data include: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests.

To exercise these rights, contact us at [email protected]

7. TEXT MESSAGE (SMS) TERMS

If you provide your mobile phone number and opt in to receive text messages, you consent to receive automated marketing and transactional messages from Soulhaven Holistic Lifestyles, LLC, doing business as Soulhaven.

Message and data rates may apply. Standard messaging rates from your carrier will apply

Frequency varies. Message frequency depends on your engagement and the events you register for

Opt out anytime. Reply STOP to any message to unsubscribe. Reply HELP for help

No purchase required. Consent to receive text messages is not a condition of any purchase

Carrier disclaimer. Carriers are not liable for delayed or undelivered messages

8. EMAIL MARKETING (CAN-SPAM)

We comply with the CAN-SPAM Act. Every marketing email we send includes:

A clear identification of the sender

A subject line that accurately reflects the content

An easy way to unsubscribe

Our physical business address

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email.

9. CHILDREN'S PRIVACY

The Service is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 13 (as defined by the Children's Online Privacy Protection Act, "COPPA"). If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

If you believe a child under 13 has provided us with personal information, please contact us at [email protected]

10. DATA RETENTION

We retain your personal information for as long as necessary to:

Provide you with the Service

Comply with our legal obligations

Resolve disputes

Enforce our agreements

When your personal information is no longer needed, we will securely delete or anonymize it.

11. DATA SECURITY

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

12. INTERNATIONAL DATA TRANSFERS

Soulhaven Holistic Lifestyles, LLC, doing business as Soulhaven is based in the United States. If you are accessing the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer.

For users in the EEA, UK, or Switzerland, we rely on appropriate safeguards (such as Standard Contractual Clauses) for international transfers where required.

13. THIRD-PARTY LINKS

The Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. DO NOT TRACK SIGNALS

Some browsers offer a "Do Not Track" (DNT) setting. At this time, we do not respond to DNT signals because there is no industry-standard interpretation of them.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top. If the changes are material, we will provide additional notice via email or through the Site. Your continued use of the Service after any modification constitutes your acceptance of the updated Privacy Policy.

16. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Soulhaven Holistic Lifestyles, LLC, doing business as Soulhaven

7135 E Camelback Rd

Suite 230

Scottsdale, AZ 85251

Email: [email protected]

For general inquiries:[email protected]

© 2026 Soulhaven Holistic Lifestyles, LLC, doing business as Soulhaven. All rights reserved.